CP PLUS recently launched the Health Monitoring System (HMS) to strengthen product efficiency, performance and improve customer’s experience.
HMS is a SaaS-based service available for the customers, service integrator, and the SI agent to operate via web portal. It provides comprehensive health information of each listed device and camera while facilitating device efficiency and dependability. HMS will provide visibility to Customers, SIs, and SI Agents regarding any breakdown in the system and will enable customers to check issue through an interactive and user-friendly dashboard. With 24/7 accessibility, the HMS will be capable of sending notifications and alert to the users, SI, SI Agent about - Device Malfunctioning, External Alarm Events, Network/Power Failure and Storage/Recording issues.
Speaking on the launch, Mr. Aditya Khemka, Director - CP PLUS elaborated, “We are going a level higher in providing our customers with inimitable experiences while augmenting product efficacy with the launch of Health Monitoring System. This will act as a comprehensive health monitoring platform for every CCTV surveillance device and will help in tracking, detection and resolution of any sort camera or device irregularities or malfunctioning. The service will be accessible for customers through an online portal and dedicated SIs will respond when any device issues arises. With the HMS, customers are getting an opportunity to draw maximum value from CP PLUS products and solutions.”
Furthermore, with an objective to add value to CP PLUS products and solutions, the HMS will be the prime source for checking health status, device information and customer interaction pertaining to all the devices and cameras.
The HMS will offer a wide range of benefits to customers using CP PLUS products and solutions.